Diversity & Inclusion

Intercultural training is more than “how to” tips. Many companies and organizations have diverse staff and clients, and understanding diversity is the foundation for respectful relationships between staff, counterparts and clients and one of the keys to success. A needs assessment is conducted to identify your organization’s specific requirements and training is customised to meet those needs.

Intercultural Competence and Diversity Training means

  • A knowledge advantage

  • Building up better long-term internal and external workplace relations as a result of better understanding

  • Gaining self-confidence – your staff feel better prepared to make the most of each interculturally challenging situation

  • Improved performance

  • Reduced stress


Each training includes

  • The fundamental dimensions of cultures - understanding behaviour based on cultural factors

  • The concept of diversity and building inclusive teams

  • Tools and techniques for better intercultural understanding

  • Real-life case studies and role-plays to experience stress situations in a safe environment and train the correct approach

  • Activities and games to make learning enjoyable!

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Dr. Susan Doering

London, UK

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